INF Hop! Travel Assistance Reviews

Ideal for Value MembershipModerate to Severe Pre-Existing ConditionsVisitors Worldwide Outside of USA

INF Hop! Plan Basics

  • Hop! plans are Travel Assistance:
    • Avoid terms like: Insurance, Deductible, Plan Maximum
    • Say terms like: Travel Assist Membership, Medical Access Expense, Medical Assistance Level
  • Hop! Plans are designed to:
    • Provide some level of stabilization for individuals experience unexpected events while traveling,
    • They are not meant to be a full-coverage comprehensive plan like INF Elite or Premier
  • Hop! Plans cover:
    • Stabilization of conditions
    • Some pre-existing conditions
    • DO NOT COVER: Ongoing treatments, Follow Up treatments

Key benefits of INF Hop! Travel Assistance Insurance

Comprehensive Benefits

COVID-19 covered

Pre-existing conditions

Choice of PPO Network

VIP Airport Assistance (add-on)

24/7 Medical Concierge

INF Hop! Travel Assistance - Key Highlights

  • This plan is available for Non-US Citizens & anyone visiting USA ,Canada,Mexico and traveling worldwide outside their home country.
  • Covid-19 medical assistance
  • Medical Assistance for Pre-Existing Conditions.
  • Now with Cheaper Rates.
  • All plans cover 100% of Eligible Medical Expenses with medical access expenses of $0, $100, $250, $500, $1,000, $2,500, and $5,000
  • Covers Pre-Existing Conditions for Stablization & ER to 100% of Assistance Level.
  • HOP Assist makes your appointments 24/7.
  • Guaranteed Cashless Claims via Hop! Assist.
  • SmartDelay.
  • Travel Assistance Membership Package.
  • Trip interruption benefit.
  • All plans have 100% co-insurance (We cover 100%) and no deductible.
  • this makes all the appointments for you- no more hassle of finding a provider who will accept you plan. This do everything on the backend to make sure it's completely cashless
  • PPO Discounts via United Healthcare (Including Discounts on Vaccinations).
  • Free Priority Pass Airport Lounge Membership
  • Note:Hop! is travel assistance membership program, and is not an insurance product.
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INF Hop! Travel Assistance Features

  • Advantages of INF Hop! Plan:

    • Hop plans provides travel, medical and security assistance for people traveling worldwide outside their home country.
    • Maximum travel days per trip is 60 days.
    • Hop! Travel Assist is the guaranteed cashless claims process.
    • Covers Covid-19 medical assistance
    • Hop! has benefits for cruise, trip cancellation, pre-existing conditions, and much more!
    • All Hop! plans have 100% co-insurance (We cover 100%) and no deductible.
  • Disadvantages of INF Hop! Plan:

    • Hop! Plans cover do not cover ongoing treatments, follow up treatments
    • Hop! plans avoid terms like insurance, deductible and plan Maximum
  • Specific Features:

    • Travel Assistance:Hop! Assist also includes flight, hotel, and rental vehicle rebooking as part of your membership, so you don't have to worry about any additional fees or stress in case of travel changes. With lost passport and travel docs assistance, emergency cash transfer, and guaranteed hotel check-in, you can have peace of mind that you will be taken care of no matter what situation arises.
    • Medical Assistance:Hop! Assist offers medical assistance as part of your membership, including medical clearances and fit-to-fly assessments, physician, hospital, dental, and vision referrals, emergency prescription replacement, dispatch of doctor or specialist, arrangement of visitor to bedside, medical payment arrangements, and medical bill audit.
    • Security Assistance:In terms of security assistance, Hop! Assist has you covered with a range of features such as assistance in mass public disturbances, violent terrorist or extremist incidents, emergency political and security evacuations, hijacking, and more. You can also rely on a 24/7 point of contact to report emergencies and get security and safety advice from duty managers, which can give you a sense of security when traveling to unfamiliar places.
    • Guaranteed cashless claims process:The guaranteed cashless claims process is just one of the many ways that Hop! Travel Assist makes it easy for members to use the program. With Hop! taking care of all the appointments and payment process, members can have peace of mind knowing that they will receive the necessary care without any added stress or financial burden.
  • Extensions:

    • You will be allowed to extend the plan if they have a claim.
    • If extension is at least 60 days it will be more cost-effective.
    • If there is a lapse in coverage it will not trigger the waiting period.
    • Enroll or Extension of the plan of at least 60 days or more will also qualify them for a free Priority Pass
  • Claims:

      Hop! Assist: How to handle claims:
    • HOP! Plans use United Health Care, and members can find providers near them by clicking on the given link and searching by their zip code. The paragraph also explains how to access guaranteed cashless claims through Robin Assist.
    • When a member becomes symptomatic, they can message the Robin Assist team through WhatsApp, phone, or email, and they will be put in touch with a nurse practitioner who can provide immediate consultation over the phone. If it is a life-threatening emergency, the member will be directed to the nearest hospital, and Robin Assist will contact the hospital and provide their eligibility and coverage details on behalf of the member
      Hop! Assist: How to handle claims cont:
    • If the member wants to go to an urgent care or suggest any in-network facility, Robin Assist will contact three options while the member is on the line.
    • They will provide verification of benefit or a "guarantee of payment" to the provider to ensure that it is cashless.
    • Again, they will provide verification of benefit or a "guarantee of payment" to ensure that it is cashless.
  • Pre-existing conditions:

    • Any condition (chronic, congenital, or otherwise), which manifested earlier than the start date of coverage.
    • It is understood that pre-existing conditions in this assistance program may also refer to specific diseases which exist within the body, whether or not known, and that needs or requires a formation or incubation period within the body of the Member before effective date of the plan or the trip (or whichever is later).
    • Common examples of preexistences, just to name a few: kidney or gallstones, obstruction of arteries or veins by blood clots or other, respiratory diseases such as asthma, lung problems, emphysema, HIV, usually related problems blood pressure, glaucoma, cataracts, nephritis, ulcers or gastric diseases, diseases resulting from congenital malformations, genital mycosis,liver abscess, cirrhosis, blood sugar, high cholesterol, high triglycerides, and others.

      Non-life threatening conditions caused by pre-existing conditions:

    • Covered if the symptoms are acute for example:
      1. Chest pain requires some doctor consultation at urgent care due to high BP
      2. Sugar levels are low causing fatigue due to diabetic condition, requiring urgent care visit
    • What is not covered?:
      1. Planned surgeries which are NOT life and death fr example- heart surgery or gallbladder stone removal
      2. In this situation- if not ER we will offer to pay for flight rebooking back home
    • On-going treatment and routine appoints not covered

      Life threatening conditions caused by pre-existing conditions:

    • Must be reported within 48 hour
    • Covered for all procedures / treatments until the patient is stabilized:
      1. Stabilized means the patient is able to leave the hospital
      2. Plan is designed to cover 1-2 maximum specialist visits after stabilization for emergencies
      3. Follow up appointments on an ongoing basis are not covered
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INF Hop! Travel Assist - Frequently asked questions

01. What is HOP – Travel Assist?

Hop! Travel Assist is an innovative approach to solving for travelers needs while they are visiting a new country. Hop! provide medical assistance for travelers, ensuring peace of mind while on the road. Hop! has benefits for cruise, trip cancellation, pre-existing conditions, and much more!

One of the unique features of Hop! Travel Assist is the guaranteed cashless claims process. This means that if a member uses Hop! assistance services, they don't have to worry about paying out of pocket for medical expenses. Instead, Hop! takes care of everything for them, making it incredibly easy and stress-free to use the program.

Note: Hop! requires members to contact Hop Assist within certain times to access benefits. Non-Life-Threatening Medical Assistance requires notification within 7 days of first symptom. Life-threatening Medical Assistance need to be reported within 48 hours of first symptom. Travel Assistance requires notification within 24 hours of the incident.

02. Does INF insurance cover medical tourism?

INF insurance will not cover visitors to US if they are already sick, if a traveller is already in the hospital, expecting to use the insurance, if travelers have scheduled medical procedures, or if travelers are seeking on-going treatment.

If a visitor proceeds to do any of the preceding, it may result in the cancellation of coverage, full refund of the amount paid, and all claims denied. INF has a 5 day waiting period for new sickness / pre-existing coverage if the traveler has already arrived in the United States.

What are some insurance terms important in Hop! Travel assistance reviews?

Review Hop! Travel assistance to know these important aspects for international trips:
  • Plan Maximum coverage of Hop! travel assistance:
    This the maximum coverage that the plan would offer for the medical expenses. Hop! travel assistance offers Medical Assistnace level with Hop plans i.e Classico offers up to $10,000,Ultra offers up to $30,000,Ultra Plus offers up to ​$60,000,VIP offers up to $100,000 and VIP Plus offers up to ​$250,000
  • What is a provider network of Hop! Medical assistance?
    It is a network of health care providers. assistance companies form these in order to control the costs of health care. An assistance plan would pay 100% of the eligible expenses if the insured is admitted to hospital or health care center within the provider network.
  • Renewability of Hop! Travel health assistance
    Sometime the travel plans may change and a US visitor may be required to extend their period of stay.Hop! travel assistance can be renewed up to 364 days.
  • Eligibility to buy Hop! travel assistance Online
    It provides coverage for anyone traveling worldwide outside their home country..
  • Hop! travel assistance Full Pre-existing conditions Visitors assistance for international travelers.
    Hop! travel assistance plan covers pre-existing conditions up to to 99 years.

Benefits for Hop! Travel Assist Travel Assist

Benefits for Hop! Travel Assist

Medical Benefits

  • Medical assistance for accident or illness
  • Medical assistance for COVID-19
  • Medical assistance for pre-existing conditions
  • Guaranteed Cashless Claims via Hop Assist
  • Medical clearances & Fit-to-Fly Assessments
  • Medical Cost containment, expense recovery, and overseas investigation
  • Dispatch of Doctor or Specialist
  • Medical Equipment Rental & Replacement and In-Patient / Out-Patient Care Management
  • Air Ambulance (Optional)
  • Prescription drugs, Dental emergency and Repatriation of Remains
  • Emergency Prescription Replacement
  • Medical Payment Arrangements and Medical Bill Audit

Non-Medical Benefits:

  • Trip Interruption (Death or Critical Illness of Immediate Family Member)
  • Transportation of family member due to hospitalization
  • Trip Cancellation (up to age 74)
  • Hotel Expenses due to COVID Quarantine
  • Baggage Delay / Lost Bag Search
  • Missed Connection / Coordination
  • Flight Rebooking and Hotel Rebooking
  • Lost Passport & Travel Docse
  • Emergency Cash Transfer
  • Roadside Assistance
  • Lost Baggage / Lost Bag Search
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Pre-Existing Conditions Medical Assistance

The assistance provided for chronic and / or pre-existing diseases includes the following eventualities:
  • Acute episode or unpredictable event
  • Decompensation of
    • A Chronic issue
    • A Pre-existing diseases know
    • A previously asymptomatic pre-existing condition
What does this mean?

For example- you have high blood pressure which suddenly spikes, and you need to visit and urgent care or emergency room. This is a covered situation.

After you go to the urgent care, you are referred to a specialist. This is a covered situation.

The specialist does an example, prescribes medication, and then considers your situation stablized. This is a covered situation and where the coverage will naturally conclude for this situation.

Note: In ALL circumstances, any medical assistance MUST be arrange by Hop! Assist.

INF Provider network and how to find hospital or doctor?

INF maintains a wide network of health care providers.
United Health Care Provider Network
Find a network doctor, hospital, lab or health care provider in your area. Health care providers who are in our network have agreed to charge lower prices, which helps lower your health care costs.
Find Provider Network

Resourceful links of INF travel insurance

INF Insurance FAQ

Commonly asked questions about INF Travel insurance.

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