Visitor health insurance- customer support

Some links for customers to access information on online renewal, claims department address/contact numbers, finding network of hospitals/doctors, cancellation procedure, customer care contact numbers and how to find Schengen visa letter?
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Visitor Insurance Plans - Customer Care

Please find below the details of the insurance companies and their plans. You can also find information on PPO network of the company, renewal information, claims related information, contact email address and phone number of the insurance companies here. Please call us at our customer support number +1-(877)-340-7910 or Click here to send mail in case you have any questions.
Plans are available from International Medical Group (IMG), WorldTrips(MNUI), Seven Corners, Global Underwriters, Travel Insure, HTH Worldwide Insurance, Travelex Insurance Services.

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Schengen Visa Letter
After purchasing Schengen Visa travel insurance policy you can obtain the letter as required by Schengen Consulates. Click on the Schengen Visa Letter button to obtain the letter.
  • For Seven Corners Policy Cancellation:
  • Claims Information:
    • Toll Free Number: 800-335-0477, 317-575-2656 or 1-800-335-0611
    • Claims Department: Seven Corners, Inc. 303 Congressional Blvd Carmel, IN 46032
Schengen Visa Letter
To download the visa letter for liaison travel insurance, please refer the payment confirmation email that provides you a link "View Coverage Letter" under Summary of Benefits. Click on "View Coverage Letter" under Summary of Benefits. and you can view the visa letter.
  • For WorldTrips Policy Cancellation:
  • Claims Information:
    • Email Address:
    • Toll Free Number: 1-800-605-2282 For Outside U.S: (317)262-2132
    • Claims Department: WorldTrips, Box No. 2005, Farmington Hills, MI 48333-2005
Schengen Visa Letter
After purchasing Schengen Visa travel insurance policy you can obtain the letter as required by Schengen Consulates. Click on the Schengen Visa letter button to obtain the letter.
Diplomat America and Diplomat Longterm are underwritten by Allied World Assurance Company (Europe) DAC.
Diplomat International is underwritten by Brit Syndicates Limited on behalf of Syndicate 2987 at Lloyd's.
Travel Insure logo PPO
  • Claims Information
  • For Visit USA, Intermedical and Worldmed Plans
    • Contact Number: 1-800-937-1387
    • Claims Department: 3195 3195, Linwood Rd Suite 201, Cincinnati OH 45208
  • For Study USA Plan
    • Trip Cancellation or Delay Claims form
    • Contact Number: 1-800-605-2282 (If calling from outside the US, call (317) 262- 2132)
    • Claims Department: WorldTrips, Box No. 2005, Farmington Hills, MI 48333-2005
  • Contact Information
    • For emergency medical assistance: Call 1.800.257.4823. For outside the United States, Call +1.610.254.8771.
    • For non medical assistance or plan information: Call 1.855.481.6647. For outside the United States, Call +1.610.254.5850.
    • For queries: Contact GeoBlue Customer Service: 1.855.481.6647 / +1.610.254.5850 or email at
    • Register at so that you can print your ID card, your certificate of insurance and other important welcome materials immediately.
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Visitors Insurance USA - FAQ's

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