Customer Support


Customer Support

Some links for customers to access information on online renewal, claims department address/contact numbers, finding network of hospitals/doctors, cancellation procedure, customer care contact numbers and how to find Schengen visa letter?

customer care

Customer Care Details

Find the contact details of the insurance companies

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doctors/hospitals

Find Hospitals / Doctors

Get the information on PPO network for the providers

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insurance-claims

Insurance Claims

Get the claim department contact information

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insurance-renewal

Insurance Renewal

Find online renewal details of your purchased plan.

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insurance-cancellation

Insurance Cancellation

Get the policy cancellation details here

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schengen visa

Schengen Visa Letter

How to get Schengen Visa Letter after buying the plan.

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visitors benefits

Visitor Benefits

Visitor Insurance plans offering specific benefits.

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student benefits

Student Benefits

Student Insurance plans offering specific benefits.

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Visitor Insurance Plans - Customer Care

Please find below the details of the insurance companies and their plans. You can also find information on PPO network of the company, renewal information, claims related information, contact email address and phone number of the insurance companies here. Please call us at our customer support number +1 (877) 340 7910 or Click here to send mail in case you have any questions.
Plans are available from International Medical Group (IMG), HCC Medical Insurance Services(MNUI), Seven Corners, Global Underwriters, Travel Insure, HTH Worldwide Insurance, Travelex Insurance Services.
 
 
  • For Seven Corners Policy Cancellation: cancel@sevencorners.com
  • Claims Information:
    • Toll Free Number: 800-335-0477 or 317-575-2656
    • Claims Department: Seven Corners, Inc. 303 Congressional Blvd Carmel, IN 46032
Schengen Visa Letter
To download the visa letter for liaison travel insurance, please refer the payment confirmation email that provides you a link "View Coverage Letter" under Summary of Benefits. Click on "View Coverage Letter" under Summary of Benefits. and you can view the visa letter.
 
  • For TokioMarine HCC Policy Cancellation: orders@hccmis.com
  • Claims Information:
    • Email Address: service@hccmis.com
    • Toll Free Number: 1-800-605-2282 For Outside U.S: (317)262-2132
    • Claims Department: HCC Medical Insurance Services, Box No. 2005, Farmington Hills, MI 48333-2005
Schengen Visa Letter
After purchasing Schengen Visa travel insurance policy you can obtain the letter as required by Schengen Consulates. Click on the Schengen Visa letter button to obtain the letter.
 
  • Claims incurred inside USA
    • Download Claims form
    • Contact Number: 1-888-350-2002
    • Claims Department: HTH Worldwide, P.O. Box 30259, Tampa, FL 33630
    • Fax: 860.975.1828
  • Claims incurred outside USA
    • Download Claims form
    • Contact Number: 1-888-350-2002
    • International Claims Department: HTH Worldwide, One Radnor Corporate Center, Suite 100, Radnor, PA 19087
    • Fax: 610.293.3529
 
global underwriters logo
 
  • Claims Information
  • For Visit USA, Intermedical and Worldmed Plans
    • Contact Number: 800-513-2981
    • Claims Department: 3195 3195, Linwood Rd Suite 201, Cincinnati OH 45208
  • For Study USA Plan
    • Trip Cancellation or Delay Claims form
    • Contact Number: 1-800-605-2282 (If calling from outside the US, call (317) 262- 2132)
    • Claims Department: HCC Medical Insurance Services, Box No. 2005, Farmington Hills, MI 48333-2005
 
travelex logo
  • Claims Information
    • Toll Free Number: 1.800.826.1300, Monday - Friday, 7am. - 7pm. CST
    • Claims Department: Travel Guard, PO Box 47, Stevens Point, WI 54481
 
geoblue logo
  • Contact Information
    • For emergency medical assistance: Call 1.800.257.4823. For outside the United States, Call +1.610.254.8771.
    • For non medical assistance or plan information: Call 1.855.481.6647. For outside the United States, Call +1.610.254.5850.
    • For queries: Contact GeoBlue Customer Service: 1.855.481.6647 / +1.610.254.5850 or email at customerservice@geo-blue.com
    • Register at www.geobluetravelinsurance.com so that you can print your ID card, your certificate of insurance and other important welcome materials immediately.