verified Fixed-Benefit Visitor Insurance

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Affordable health coverage for international travelers visiting the United States. Covers hospital, ER, surgery, acute pre-existing conditions & COVID-19.

From $24 /month  ·  less than $1/day
5 days
Minimum coverage
2 years
Maximum renewable
A-
AM Best rating
$100K
Max coverage
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What is Visitors Care Insurance?

Visitors Care Insurance is an affordable fixed coverage visitor insurance plan from International Medical Group (IMG), designed for international travelers visiting the USA. It offers low-cost visitor health insurance USA coverage for unexpected illness or injury, making it a popular choice among parents, relatives, and friends visiting the USA.

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Fixed-benefit plan: Offers clearly defined payout limits for each covered expense. It is more affordable than comprehensive plans, making it a great choice for budget-conscious travelers who want essential protection.

calendar_month COVERAGE PERIOD help
5 days - 2 years
people COVERAGE TYPE help
Secondary (Excess)
business UNDERWRITER
SiriusPoint (AM Best A-)
paid DEDUCTIBLES help
$0, $50, $100

Who Is Visitors Care Insurance Best Suited For?

person
Senior Parents
Affordable coverage for short- to medium-length stays, including protection for acute onset of pre-existing conditions.
flight
Budget travelers and tourists
Guards against major unexpected medical expenses while keeping premiums low.
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Short-term business visitors
Peace of mind for brief work trips, with flexible coverage start and end dates.
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Not ideal for:
Those with chronic pre-existing conditions, stays longer than 12 months, or travelers who need trip cancellation coverage.
savings Choose Your Coverage

Visitors Care Plan Options

Choose from three coverage levels to match your budget and medical needs. All plans include COVID-19 coverage, emergency medical evacuation, and acute onset of pre-existing conditions coverage.

Visitors Care Lite

Policy maximum: $25,000

$24/month

Age 18-29 · $100 deductible
check_circleHospital room & board$825/day
check_circleSurgery (in/outpatient)$2,000/session
check_circleER visit$200/visit
check_circlePhysician visits$40 · 10 visits
check_circleEmergency evacuation$25,000
check_circleAcute pre-existing$25,000
check_circleICU$400/day · 8 days
check_circleCOVID-19Covered
Get Lite Plan →

Visitors Care Platinum

Policy maximum: $100,000

$38/month

Age 18-29 · $100 deductible
check_circleHospital room & board$2,000/day
check_circleSurgery (in/outpatient)$5,500/session
check_circleER visit$600/visit
check_circlePhysician visits$85 · 10 visits
check_circleEmergency evacuation$50,000
check_circleAcute pre-existing$100,000
check_circleICU$850/day · 8 days
check_circleCOVID-19Covered
Get Platinum Plan →
lightbulb Buyer Guide

Why Buy Visitors Care Insurance?

Visitors Care Insurance is an affordable visitor health insurance plan for international travelers visiting the USA. It provides low-cost visitor medical coverage with flexible options and essential protections for your U.S. stay.

  • check_circleAcute onset of pre-existing conditions covered up to your chosen policy maximum.
  • check_circleCoverage periods from 5 days to 364 days, renewable up to 2 years - ideal for short-term and extended visits.
  • check_circleEmergency medical evacuation included up to the policy maximum for unexpected events.
  • check_circleLimited coverage for medical expenses, keeping premiums budget-friendly while protecting against high U.S. healthcare costs.
  • check_circleCOVID-19 coverage treated like any other illness or injury.
  • check_circleUrgent Care Clinic visits $25 copay, waived with a $0 deductible for added convenience.

Visitors Care is one of the best choices for affordable visitor insurance in the USA, offering cheap, reliable, fixed-benefit medical coverage for seniors, parents, and international travelers.

lightbulb Eligibility

Who Is Eligible for Visitors Care Insurance Plan?

  • check_circleTemporary fixed coverage health insurance for non-U.S. residents visiting the USA
  • check_circleCovers individuals aged 14 days to 99 years
  • check_circleVisitors aged 65+ must begin coverage within 30 days of arriving in the US, unless they provide proof of prior valid international travel insurance
lightbulb Renewal

Can the Visitors Care Insurance Be Extended or Renewed?

Visitors Care American Health insurance can be renewed for a total duration of up to 2 years, provided there is no break in coverage. Each policy period cannot exceed 12 months. A $5 renewal fee is charged in addition to the premium cost.
Renew Now →

How Much Does Visitors Care Insurance Cost?

The Visitors Care cost per month ranges between $24 to $147. The cost depends on traveler's age, selected policy maximum, and deductible amount. Older travelers have higher premiums; higher maximums increase premium while higher deductibles lower it.

Ages 0-79: $25000, $50000 & $100,000 options Age 80+: $10,000 only
Example pricing for one month with $100 deductible:

Note: For senior travelers aged 80 to 99, the cost is $139, with a maximum coverage of $10,000 and a deductible of $100.

Age of traveler Medical Maximum
$25,000 $50,000 $100,000
18 - 29 years $24 $28 $40
30 - 39 years $24 $31 $42
40 - 49 years $24 $32 $45
50 - 59 years $29 $45 $63
60 - 69 years $39 $52 $73
70 - 79 years $64 $92 $147

Note: For senior travelers aged 80 to 99, the cost is $143, with a maximum coverage of $10,000 and a deductible of $100.

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What Are the Benefits of Different IMG Visitors Care Insurance Plans?

Benefit Visitors Care Lite Visitors Care Plus Visitors Care Platinum
COVID-19
Covered as any other illness or injury
Hospital Room & Board help
Per day max (30 day max)$825/day$1,450/day$2,000/day
Surgery help
Per surgical session Up to $2,000 Up to $3,300 Up to $5,500
Intensive Care Unit help
Additional per day (8 day max)$400/day$660/day$850/day
Hospital Emergency Room help
Per visit$200$375$600
Physician Visits help
Per visit (10 max visits)$40$70$85
Urgent Care Clinic help
Per visit (10 max visits)$40$70$100
Walk-In Clinic help
Per visit (10 max visits)$40$70$100
Diagnostic Laboratory & Radiology help
Max per period of coverage$400 ($200/procedure)$450 ($250/procedure)$500 ($500/procedure)
Outpatient Surgical Facility help
Per surgical session$750$900$1,000
Chemotherapy / Radiation help
Per visit$550$1,100$1,350
Physical Therapy help
Per visit (12 max visits)$40$40$40
Pre-Admission Testing
Per period$750$1,100$1,100
Assistant Surgeon help
Per surgical session$450$825$1,375
Anesthesia help
Per surgical session$450$825$1,375
Prescription help
Per period$250$150$250
Reconstructive Surgery help
CoverageCoveredCoveredCovered
Dental Accident help
Per period$550$550$550
Benefit Visitors Care Lite Visitors Care Plus Visitors Care Platinum
Emergency Medical Evacuation help
Maximum$25,000$25,000$50,000
Return of mortal remains or cremation/burial help
Maximum / Cremation or Burial$25,000 / $5,000$25,000 / $5,000$25,000 / $5,000
Terrorism help
Per period$50,000$50,000$50,000
Emergency Local Ambulance help
Per period$250$450$475
Durable Medical Equipment help
Per period$550$1,000$1,300
Benefit Visitors Care Lite Visitors Care Plus Visitors Care Platinum
Incidental Trip
Maximum duration14 days14 days14 days
Common Carrier Accidental Death help
Per coverage period$25,000$25,000$25,000
Benefit Visitors Care Lite Visitors Care Plus Visitors Care Platinum
Acute Onset of Pre-Existing Conditions help
Per coverage period$25,000$50,000$100,000
Pre-Existing Condition Medical Evacuation
Per period$25,000$25,000$25,000
Provider Access

PPO Networks - Finding a Doctor

Using an in-network provider means the plan pays 100% after your deductible. Out-of-network, the plan pays 80% up to $5,000 then 100%.

UnitedHealthcare Options

The primary network for US care. One of the nation's largest PPO networks with access to thousands of board-certified doctors and hospitals nationwide.

United Healthcare Provider Network Find a UHC Doctor
First Health / First Health International

Secondary network option with strong nationwide provider access. Your ID card will indicate which network applies.

first Healthcare Provider Network Find a First Health Doctor
Tip: When checking in at a US hospital or clinic, say: "My healthcare coverage uses the United Healthcare travel health insurance network." Always confirm PPO participation directly with the provider before your visit.
cancel Restrictions

What Are the Restrictions of Visitors Care Insurance?

IMG visitor insurance is not offering coverage for residents of Belarus, Russia, Iran or Ukraine and travelers visiting Belarus, Russia, Iran or Ukraine.

Pros and Cons

Advantages & Disadvantages of Visitors Care Insurance

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Visitors Care Insurance Advantages

6 benefits
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Budget-friendly premiums - less than a $1/day, one of the most affordable visitor insurance plans in the USA

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$25,000 coverage, suitable for travelers looking for less coverage.

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Deductible per period of coverage.

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Full premium refund if canceled before the policy effective date. Pro-rata refund available (minus cancellation charges) if canceled after start date.

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Part of a PPO network available.

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Offers coverage for COVID-19 as any other Illness or Injury.

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Visitors Care Insurance Disadvantages

4 limits
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Fixed Benefit Plan: Offers scheduled benefits per service, which may leave large out-of-pocket expenses compared to comprehensive plans.

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This plan is available only for non-Us citizens traveling outside their home country.

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Travelers above 65 years or older visiting the U.S, coverage must begin within 30 days of arrival in the US.

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Travelers aged 80+ years get a reduced maximum coverage limit of $10,000, which may not be adequate for U.S. healthcare costs.

cancel Step-by-step guide

How Does Visitors Care Insurance Works?

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Step 1 - Before you see a doctor You fall ill or get injured in the US

Your policy covers sudden illness, accidental injury, COVID-19 and acute onset of pre-existing conditions (unexpected, life-threatening flare-ups only). Routine and planned care is excluded.

Sudden illness Accidental injury COVID-19 Acute pre-existing onset Routine check-ups Maternity Vision / dental Mental health
Call IMG first for major events: 1-800-628-4664 - available 24/7 in multiple languages. They help locate PPO providers and pre-certify hospital admissions.
2
Step 2 - At the hospital or clinic Seek medical treatment

Show your IMG insurance ID card at a PPO provider (United Healthcare or First Health network) to reduce out-of-pocket costs. Out-of-network providers are allowed - but you pay upfront and claim reimbursement later.

In-network (PPO)

Provider bills IMG directly. You pay your deductible + any gap above the fixed benefit amount.

Out-of-network

Pay the full bill upfront, keep all itemised receipts, then submit a reimbursement claim to IMG.

Hospital admission? Pre-certification is required before any non-emergency admission. Skipping it can cut your benefit by 50%. Always call IMG first.
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Step 3 - Understanding your bill Pay your deductible first, then fixed benefits apply

This is a fixed benefit plan. IMG pays pre-set dollar amounts per service - not a percentage of the actual hospital bill. You are responsible for the gap between what the hospital charges and what the plan pays.

Cost example - Plus plan · $50,000 max · $100 deductible
Service Hospital bills IMG pays You pay
ER visit $1,200 $375 $825
Hospital room (2 nights) $8,000 $2,900 $5,100
Surgery $12,000 $3,300 $8,700
Deductible (once per period) $100
Total $21,200 $6,575 $14,725
Deductible is per policy period - not per visit Urgent care copay: $25 Copay waived with $0 deductible
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Step 4 - After treatment File a claim with Visitors Care Insurance

Submit your claim documents to IMG for reimbursement of all covered benefit amounts. Keep every receipt, bill, and doctor's note - IMG needs itemised documentation.

How to file

1. Download claim form at imglobal.com
2. Attach all itemised bills & receipts
3. Mail or email to IMG

IMG contact

Phone: 1-800-628-4664
Email: customercare@imglobal.com
Mail: PO Box 240429, Apple Valley, MN 55124, USA

Processing time: 10-30 business days after IMG receives all documents. Claim denied? You have 60 days to appeal in writing. Call AVI at (877) 340-7910 for guidance.
5
Step 5 - Reimbursement & policy notes IMG pays you back & policy continues

IMG pays covered amounts by cheque or direct deposit in US dollars. Your policy stays active until it expires or until you reach your chosen plan maximum. Once the maximum is hit, no further benefits are paid for that period.

Lite: $25,000 max Plus: $50,000 max Platinum: $100,000 max Renewable up to 2 years $5 renewal fee Age 80+: $10,000 max only
Important: Once your total claims reach your policy maximum, no further benefits are paid that period. Choose Platinum if you want the highest level of fixed-benefit protection.
help Common Questions

Visitors Care Insurance - FAQs

Visitors Care medical insurance for travel to usa offers coverage for medical expenses. Visitors Care Insurance has specific benefit limits for different covered medical expenses. These benefit limits are not the same as the plan’s maximum coverage. The visitor when seeking treatment at a hospital, needs to pay the chosen deductible first, then the plan will start paying specific limits for the every medical expenses.
For detailed working example of how it works, you can review IMG Visitors Care insurance reviews
Travelers can review this article on how to use Visitors Care insurance in case of emergency in USA.
Visitors Care health insurance provides coverage for acute onset of pre-existing conditions for people below 70 years of age. This means that if you have a sudden and unexpected recurrence of a pre-existing condition that is life-threatening or requires immediate medical attention, you may be covered up to the maximum limit of your plan. However, this coverage does not apply to chronic or congenital conditions, or conditions that gradually become worse over time.
No, you do not need to use a network provider to get treatment under Visitors Care health insurance. However, you may save money and reduce your out-of-pocket expenses if you use a provider in the First Health Network, which is one of the largest networks of hospitals and doctors in the U.S.
Find Provider Network »
  • Complete your online application. If applying as a family, you may include yourself, your spouse, and your dependents on one application.
  • Receive a fulfillment kit that includes an identification card, declaration of insurance, and a Certificate of Insurance outlining the details of the plan. Welcome to the IMG family!
No, Visitors Care American visitor insurance does not cover trip cancellation insurance. It offers fixed benefits for various medical expenses, such as hospitalization, surgery, physician visits, and prescriptions. It also includes coverage for emergency medical evacuation, repatriation of remains, accidental death, dental injury, and incidental trip. However, it does not cover any expenses related to trip cancellation, trip interruption, loss of passport, or baggage loss.
If you are looking for a travel insurance plan that covers trip cancellation, you may have to consider other options from IMG such as Travel SE, Travel LX or Travel Lite. These plans offer comprehensive coverage for trip cancellation, trip interruption, emergency medical care, and optional coverage for cancel for any reason.
Yes, Visitors Care insurance can be canceled, but the eligibility for a refund depends on the terms of the policy and the time of cancellation.
  • Before effective date: Full refund of premium is available.
  • After effective date: A $50 cancellation fee will be charged and the refund will be prorated based on the remaining coverage period.
Some of the exclusions of Visitors Care insurance are:
  • War, military action, terrorism, and related consequences.
  • Pre-existing conditions, defined as a medical or health condition (whether physical or mental, regardless of the cause of the condition) that existed before the policy effective date.
  • Preventative care, such as routine physical examinations and immunizations.
  • Vision care, such as eye examinations, eyeglasses, contact lenses, or eye surgery.
  • Dental care, except for dental injury or emergency dental treatment due to an accident.
  • Maternity care, abortion, birth control, or infertility treatment.
  • Mental health disorders, substance abuse, or suicide attempts.
  • Sports and recreational activities that are hazardous or extreme.
lightbulb Why Choose Us

Why Should I Buy Visitors Care Insurance on American Visitor Insurance?

American Visitor Insurance has developed user friendly quote comparison tools to help travelers compare prices and benefits of different IMG plans

American Visitor Insurance also has resourceful FAQ's, Forums and Blogs based on customer needs, all of which are designed easily and make an informed decision of buying the best IMG plan for your specific requirements.

American Visitor Insurance's licensed customer support staff with over two decades of travel insurance experience, help customers by providing answers to any queries or concerns while buying IMG.

The customer support staff located in different time zones both in the East Coast and West Coast of the US are available at all times to help you with the online application process as well as to help customers while filing for IMG claims should you need to use the insurance coverage while on your vacation.

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IMG Visitors Care Insurance · From $24/month
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